How we collect, use, and protect your personal data when using CCHL.
Cleaning Clearance Handyman Services Leeds (CCHL) is a service-matching and job facilitation platform. We connect customers in Leeds with independent local suppliers for cleaning, clearance, waste removal, garden waste removal, handyman and property support jobs. We are committed to protecting your personal data and respecting your privacy in accordance with UK GDPR. Last updated: May 2026.
CCHL does not directly employ every supplier listed or contacted through the platform. Suppliers are independent businesses, sole traders or contractors responsible for their own work, insurance, tools, pricing, legal compliance and professional standards.
Company registration details: To be added once confirmed.
Registered office: To be added once confirmed.
VAT status: To be added once confirmed.
From customers, we may collect:
From suppliers, we may collect:
We use your data to:
We only share your data where necessary to progress your job:
For waste-related jobs, we may request and verify supplier waste carrier, broker or dealer registration details before allocating work.
Your data is stored securely on our platform. We retain customer and supplier data for as long as necessary to fulfil the job, manage disputes within the 24-hour completion window, and comply with legal and tax obligations. After this period, data is securely deleted unless we are required to retain it by law.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us via our official communication channels.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
To exercise your rights, request removal from our contact list, or for any privacy-related enquiries, please contact us:
We will respond to your data protection requests within the timeframe required by UK GDPR (typically 30 days).
CCHL processes personal data under the following lawful bases under UK GDPR:
CCHL may also pursue legitimate business interests such as supplier matching, service improvement, fraud prevention, and record keeping, provided these do not override your rights and freedoms.
CCHL may use website forms, phone, WhatsApp, SMS, email, Google Forms, Google Sheets, payment processors, admin support, and virtual assistants to manage enquiries, bookings, supplier matching and customer support. Access should be limited to the information needed to perform the relevant task.
Where administrative support or virtual assistants outside the UK may access limited personal data, CCHL will aim to restrict access to necessary information only and use reasonable safeguards to protect customer and supplier data.
You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal data is handled.
CCHL may collect supplier and business contact details from publicly available sources, including business websites, online directories, social media business pages, public adverts, referrals, and direct communications with CCHL.
CCHL may use supplier or business contact details to contact potential independent suppliers about joining or working with CCHL, checking availability, confirming service areas, and assessing suitability for future jobs.
Where CCHL contacts potential suppliers by phone, email, SMS, WhatsApp, or similar communication channels, CCHL will do so in line with applicable UK data protection and electronic marketing rules.
Suppliers and business contacts can object to further contact or ask CCHL to remove their details from supplier outreach records at any time by contacting us through the website form, by email, or through the official CCHL social media page.
We may update this policy periodically to reflect changes in our practices or legal requirements. Continued use of our platform constitutes acceptance of any changes. We will notify you of material changes where required.